MS
Maya People partner
People keep saying they don’t know who to call when an escalation gets serious.
Engagement Survey Action Planning
Talk through the survey. Leave with a few changes people can measure.
Employee-reported themes stay distinct from interpretation while the team selects practical improvements, owners, and success signals.
Just talk. BigWow keeps up. No special commands or constant note-taking. Have the conversation you were already going to have.
Across anonymous survey comments Theme · not a causal claim
Escalation ownership Employee-reported theme Repeated across Support and Success
AL
Ari Team leader
“Let’s pilot clearer on-call coverage. Maya will draft it Friday; we’ll review handoffs in 30 days.”
Priority theme Confirmed by Ari ✓
Engagement action plan ✓
Priority theme Engagement action Pilot escalation on-call coverage Maya · Draft Friday
Success measure Reduce unresolved escalation handoffs Ari · Review in 30 days
Across anonymous survey comments→Confirmed by Ari
How the template helps
From anonymous signal to owned workplace change.
Themes stay evidence-backed and bounded before the group selects actions.
What the team leaves with
An action plan employees can see being followed through.
The priority theme, evidence boundary, action, owner, measure, and check-in remain connected.
Run a survey action workshop2026 engagement survey Action plan
Priority confirmedConfirmed outcome Trial clearer escalation coverage
One priority theme · one work-system experiment · 30-day check-in
Engagement action Confirmed
Pilot escalation on-call coverage Maya · Draft Friday
Linked to the employee-reported themeSuccess measure Confirmed
Reduce unresolved escalation handoffs Ari · Review in 30 days
Measurement question confirmed by the team